• Finance And Business 17.11.2018 Comments Off on Risk Management National Security Threats PDF C65261eec

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    ISBN : #1626187010 | Date : 2013-08-22

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  • Finance And Business 17.11.2018 Comments Off on Das Informierte Management Schnelle Entscheidungen PDF 88c35fddf

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    : Das informierte Management: Fakten und Signale für schnelle Entscheidungen (German Edition)

    ISBN : #3642788777 | Date : 2011-12-13

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    PDF-72235 | Entscheider in Unternehmen brauchen keine Informationsflut, sondern Entscheidungshilfen. Die Unterstützung von Entscheidungen durch eine effiziente Informationsversorgung wird zunehmend zur Voraussetzung für erfolgreiche Unternehmensführung und Anpassungsfähigkeit der Organisation an sich wandelnde Märkte. Mehr als je zuvor sind heute Informationssysteme gefragt, die das Unternehmensgeschehen… Das informierte Management: Fakten und Signale für schnelle Entscheidungen (German Edition)


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  • Finance And Business 16.11.2018 Comments Off on Summary Solution Review Analysis Donovans Ebook PDF Ff13d7fb7

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    by BusinessNews Publishing : Summary: The 29% Solution: Review and Analysis of Misner and Donovan’s Book

    ISBN : # | Date : 2014-09-29

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    PDF-9828e | The must-read summary of Ivan Misner and Michelle Donovan’s book: “The 29% Solution: 52 Weekly Networking Success Strategies”.This complete summary of the ideas from Ivan Misner and Michelle Donovan’s book “The 29% Solution” shows how only about 29% of businesses know how to network effectively. In their book, the authors explain that by networking well, you can serve your existing clients better … Summary: The 29% Solution: Review and Analysis of Misner and Donovan’s Book


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  • Finance And Business 16.11.2018 Comments Off on What Say Porcupine Humorous Customer PDF Ee19f706e

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    by Richard S. Gallagher : What to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service

    ISBN : #0814416799 | Date : 2008-06-12

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    PDF-fabb1 | What do a demanding colony of porcupines, an upscale restaurant run by hyenas, and a famous medieval knight have in common? They are all part of one of the most entertaining and instructive books on customer service ever written. What to Say to a Porcupine uses the format of Aesop’s fables to illustrate fundamental principles of customer service, including: By a Hare: Great service is all about g… What to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service


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  • Finance And Business 15.11.2018 Comments Off on Vibration Control Flexible Mechanisms Research PDF 42bdd4690

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    Vibration Control of Flexible Servo Mechanisms (Research Reports Esprit) PDF




    : Vibration Control of Flexible Servo Mechanisms (Research Reports Esprit)

    ISBN : #3540561420 | Date : 1994-02-18

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    PDF-a55a0 | The ESPRIT project SACODY, carried out between 1987 and 1991, has comprehensively studied the problems linked with the control of lightweight robots. It has succeeded in demonstrating how the implementation of computeraided testing and dynamic modelling techniques enables the improvement of the accuracy of industrial robots while increasing their operational speed. Starting from a background mainl… Vibration Control of Flexible Servo Mechanisms (Research Reports Esprit)


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  • Finance And Business 15.11.2018 Comments Off on Modern Society Topics Reliability Quality PDF Dfd59df7b

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    : Risks in Modern Society (Topics in Safety, Risk, Reliability and Quality)

    ISBN : #1402082886 | Date : 2008-04-07

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  • Finance And Business 13.11.2018 Comments Off on Perfect Phrases Customer Service Second PDF 8727e745b

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    Perfect Phrases for Customer Service, Second Edition (Perfect Phrases Series) PDF




    by Robert Bacal : Perfect Phrases for Customer Service, Second Edition (Perfect Phrases Series)

    ISBN : #0071745068 | Date : 2010-12-01

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    PDF-23d57 | THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME You’ve heard it a million times: “The customer is always right.” But let’s face it–sometimes the customer is misinformed, confused, or downright difficult. The ability to handle such customers is what separates the serious professional from the average employee. Perfect Phrases for Customer Service, second edition, provides the language yo… Perfect Phrases for Customer Service, Second Edition (Perfect Phrases Series)


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  • Finance And Business 12.11.2018 Comments Off on Organizational Change Strategy Interlevel Dynamics PDF D9fcde5a8

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    by João Neiva de Figueiredo : Organizational Change and Strategy: An Interlevel Dynamics Approach

    ISBN : #1138911690 | Date : 2015-12-09

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    PDF-74c1d | Organizations change, usually driven by strategies, yet strategic management and organizational change are generally understood as separate domains in the business world. This book integrates the behavioural dynamics of learning, change and strategy at and across individual, team, interdepartmental, group and organizational levels. This new edition emphasizes what can be done in organizations to … Organizational Change and Strategy: An Interlevel Dynamics Approach


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  • Finance And Business 12.11.2018 Comments Off on Award Winning Customer Service Performance PDF 518f7acbc

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    by Renee Evenson : Award Winning Customer Service: 101 Ways to Guarantee Great Performance

    ISBN : #0814474543 | Date : 2007-09-12

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    PDF-fbd7b | Delivering top-of-the-line customer service is Job #1 for most companies, an important factor in keeping profits high and customers coming back. Customer service problems can damage not just a company’s reputation but its bottom line, so for busy managers — and business owners with little time to search for solutions — some fast help is needed. Award-Winning Customer Service offers scores of qu… Award Winning Customer Service: 101 Ways to Guarantee Great Performance


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  • Finance And Business 10.11.2018 Comments Off on Seven Levels Communication Relationships Referrals PDF 50a0eefaf

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    by Michael J. Maher : 7L the Seven Levels of Communication: Go from Relationships to Referrals

    ISBN : # | Date : 2000

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  • Finance And Business 10.11.2018 Comments Off on Empathetic Marketing Satisfy Emotional Customers PDF C9be77e69

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    by M. Ingwer : Empathetic Marketing: How to Satisfy the 6 Core Emotional Needs of Your Customers

    ISBN : #023034027X | Date : 2012-07-16

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    PDF-41287 | With a revised understanding of the science and philosophy behind human needs, businesses will be better equipped to provide long-term satisfaction for their customers. Mark uncovers a framework that will help businesses identify human needs and incorporate this perspective into strategy, and then focuses each chapter on a specific emotional need…. Empathetic Marketing: How to Satisfy the 6 Core Emotional Needs of Your Customers


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  • Finance And Business 07.11.2018 Comments Off on Discourse Management Critical Perspectives Palgrave PDF D03191956

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    by G. Mautner : Discourse and Management: Critical Perspectives (The Palgrave Critical Management Studies Series)

    ISBN : #113730037X | Date : 2016-02-12

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    PDF-48255 | Discourse and Management offers a unique combination of discourse analysis and critical management studies.Presenting a fresh perspective on organizational discourse, this book twins theoretical insight with hands-on advice on tackling methodological challenges. Packed with real-life examples and case studies, it explains how a critical, language-centred approach can help to explore issues such as… Discourse and Management: Critical Perspectives (The Palgrave Critical Management Studies Series)


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  • Finance And Business 07.11.2018 Comments Off on Happy Customers Faster Cash Belgium PDF D482ce125

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    by Ludo Theunissen : Happy Customers Faster Cash Belgium edition: A guide to effective communication in financial Customer Relationship Management

    ISBN : #1517799074 | Date : 2015-10-13

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